Cookie Policy

1. What This Page Covers

This page explains, in plain language, the cookies and browser storage this website actually uses — not a generic template. When you first visit, a banner asks you to accept or reject the non-essential items described below.

2. Essential (Always On)

These are required for the site to function and are not affected by your cookie choice.

• Login session cookies — set by our authentication provider (Supabase) to keep you signed in to your account or portal.
• Theme preference — a small browser storage entry remembering whether you prefer light or dark mode.
• Your cookie choice itself — stored locally so we don't ask you again on every visit.
• Support chat widget — our AI copilot chat tool loads on every page as a core part of the product experience.

3. Analytics (Optional)

If you accept, we generate an anonymous visitor and session identifier (browser storage only, no cookie file) to understand which pages are visited and how often, so we can improve the site. This is first-party — we do not use Google Analytics, Meta Pixel, or similar third-party trackers. It also respects your browser's Do Not Track setting.

4. On-Site Marketing (Optional)

If you accept, promotional banners and offers shown on this site use a similar anonymous identifier plus a counter to avoid showing you the same offer too many times. If you reject, these on-site promotions simply do not appear — no identifier is stored.

5. Changing Your Choice

You can open the cookie banner again at any time — this clears any saved choice so you can accept or reject non-essential cookies afresh.

6. More Information

For how we handle personal data more broadly, see our Privacy Policy. Questions can be sent to support@imrtechnologies.in.